Terms & Conditions

RETURN POLICY

 

RETURNS

LynSow Creative hopes that you are very happy with the artwork(s) you purchase. However, if you are not, you can return unopened artworks in the original packaging to a communicated return address within 30 days after purchase with receipt or proof of purchase. Items are non-refundable after 30 days of purchase. Only regular priced artwork may be refunded upon returns delivery to LynSow Creavive. Sale items are non-refundable.

Please notify via email at lynsowcreative@gmail.com if you wish to return a purchased item. A confirmation email along with a return address will be sent upon notice of your return. Item(s) is to be returned at your expense in original packaging.

 

REFUND

The returned item will be fully examined upon receipt of the returned item, and you will be notified via email, as to an approval for a return. If your return is approved, LynSow Creative will refund your purchase price and a credit will automatically be applied to your original method of payment.

 

There is often some processing time before a refund is posted. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank to inquire about length of processing time for a refund to be posted. If you’ve done all of this and you still have not received your refund yet, please contact lynsowcreative@gmail.com

DAMAGED OR FAULTY GOODS

The utmost care is taken in hand packaging your artwork(s), and is shipped using professional carriers (primarily Canada Post), to ensure that your artwork reaches you in excellent condition. Examine goods on arrival prior to signing for them. Please remove artwork(s) carefully from packaging as LynSow Creative accepts no liability for any damage incurred during unpackaging.

 

LynSow Creative reserve the right to refuse to issue a refund/replacement item(s) in the event that the item(s) is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions.

 

EXCHANGE
Only damaged or defective item(s) may be replaced. If you need to exchange it for the same item, send an email at lynsowcreative@gmail.com and send your item(s) to communicated address upon confirmation of approved exchange.

 

SHIPPING FOR RETURNS
To return a product, please mail your item(s) back to the communicated return address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live. The time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. LynSow Creative does not guarantee the receipt of your returned item

 

 

TERMS OF SERVICE

CURRENCY
All transactions are processed in $CAD (Canadian Dollars)

SHIPPING

Goods are shipped by Canada Post. Orders are dispatched within 2-5 business days (depending on the volume of orders) and shipping times are estimated at between 5-7 business days for regular post based on location within Canada (longer if you are overseas.)

All print orders take 5-7 business days because they are on a print to order basis, logo stamped, and hand signed by the artist.

U.S. customers may be subjected to additional taxes, duties, or tariffs upon delivery. Unfortunately, LynSow Creative has no control on how these local fees are calculated or assigned. LynSow Creative is not liable for any additional costs that may be incurred after the item has been shipped. Please consult your local post office for more information.

All shipping costs are calculated at the checkout based on weight of order and location of delivery. 

 

HOLIDAY DATES 2020
Final orders will be sent out on December 14th 2020 - orders need to be placed by December 10th 2020 to be included in this shipment.

Delivery by Christmas Day cannot be guaranteed.

Any orders placed AFTER the 10th of December will be sent out the week beginning 5th January 2021. All print orders will be processed the week beginning 5th of January.


 

CUSTOMER SERVICE POLICY

If for any reason your order cannot be dispatched you will be notified within 2 business days

SECURITY POLICY 

All financial details are passed through a secure server using the latest TSL encryption technology and is an industry standard. If you have any questions regarding our security policy, please email lynsowcreative@gmail.com

 

 

PRIVACY POLICY
BEFORE USING OUR SITES, PLEASE READ THIS PRIVACY POLICY CAREFULLY.

This Privacy Policy is applicable to LynSow Creative and sets out our policy on the gathering and use of information on this site. LynSow Creative is committed to providing safe web sites for visitors of all ages and has implemented this Privacy Policy to demonstrate a firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.


 

SECTION 1 – INFORMATION

 Purchase of item(s) from this site, as part of the buying and selling process, requires the collection of personal information such as your name, address and email address. We collect information that you voluntarily provide. Computer IP address information is also obtained upon browsing this site, in order to provide information that helps LynSow learn about your browser and operating system.
 

Before forwarding any personal information, please be advised that any information gathered on this site may be used in the aggregate for research and development relating to LynSow Creative and/or for future site development and, upon your consent, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in the range of products and to assist in tailoring the content of the site to your needs by collecting information about your preferences through tracking of patterns page views on the site; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about LynSow Creative and promotional material about products together with details of any offers available from time to time.

 

SECTION 2 - CONSENT 
Personal information provided to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, implies consent to the site collecting it and using it for that specific reason only. Personal information for a used for secondary reasons, such as marketing, will require your expressed consent. 

How do I withdraw my consent? 
If after you opt-in, you change your mind, you may withdraw your consent for LynSow Creative to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting via email at lynsowcreative@gmail.com 

 

 

SECTION 3 - DISCLOSURE
The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

 


SECTION 4 - WIX.COM
Our store is hosted on Wix.com, providing an online e-commerce platform that allows LynSow Creative to sell our products to you. 

Your data is stored through Wix.com's data storage, databases and the general Wix application on a secure server behind a firewall.

Payment: 

LynSow Creative is hosted by Wix.com. Wix Stores checkout process is secured by HTTPS / TLS encryption making it safe to purchase from this site. 

TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. 

This e-commerce platform only works with payment gateways that offer the highest level of security certification (PCI DSS Level 1).

SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used on this site will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, LynSow Creative recommends that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or LynSow Creative. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave this website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or this website’s Terms of Service. 

Links
When you click on links on this website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: This website uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

 

SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using TLS. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. 

 

 

SECTION 7 - COOKIES
Here is a list of cookies that used on LynSow Creative. Cookies are listed below to allow you the opportunity to choose to opt-out of cookies or not.

svSession, persistent, Identifies unique visitors and tracks a visitor’s sessions on a site


hs, Session, Security

XSRF-TOKEN, Session, Security

smSession, Persistent (Two weeks), Identifies logged in site members

TSxxxxxxxx (where x is replaced with a random series of numbers and letters), Session, Security

TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters), Session, Security

RequestID, Session, Tracks visitor behaviour and measures site performance

 

SECTION 9 - CHANGES TO THIS PRIVACY POLICY
LynSow Creative reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If material changes are made to this policy, you will be notified of the updated, so that you are aware of what information we collect, how it is used, and under what circumstances.

 


QUESTIONS AND CONTACT INFORMATION 
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact lynsowcreative@gmail.com